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Tenant Portal: Benefits of Online Portals for Owners and Tenants

Tenant Portal: Benefits of Online Portals for Owners and Tenants

Around 6 million American households are behind on rent this fall. While many people are behind because of unfortunate circumstances, some simply forget to pay on time.

An online tenant portal can help you get your rent collected on time, every time. With a renter portal, you can provide tenants with a way to pay rent, view their lease agreement, and even submit maintenance requests.

A tenant portal can also help you track and manage your Orlando area properties more efficiently. If you are wondering about the benefits of online portals, this short and simple guide is for you.

Communication

Gone are the days of mailing a letter and waiting for a response. With an online tenant portal, you can communicate with your Orlando area tenants in real time.

Use the portal to post notices, send alerts, and provide information about events in your community.

Or chat with tenants who need help with something. Tenants will appreciate the ability to reach out, and you can respond quickly so that issues don't escalate.

Reminders

As a landlord, you know how easy it is to forget to do something. You might forget to collect rent or send out an important notice. With a tenant portal, you can set reminders for yourself and your renters.

For example, if it's time to renew leases, your Orlando area tenants will receive an email or text message reminding them. You can also set reminders for tasks, such as when you need to inspect units. This will help you and your tenant stay organized and ensure that nothing falls through the cracks.

Maintenance

Every Orlando area renter wants to live in a safe and clean home. When there are maintenance issues, you must act swiftly.

A tenant portal makes it easy for your renters to report problems directly to you. They can upload photos of the issue, which will help you determine what needs to be done.

The maintenance team can then log in and see all the current issues they need to address. This will help them schedule their work efficiently, ensuring that it gets done quickly and effectively.

Convenience

Tenants don't have time to waste, and neither do you. They don't want to go through the hassle of making a phone call, writing emails, or sending letters just because they need something done.

With a tenant portal, you can provide your renters with everything they need right at their fingertips.

Tenants can view their payment history, update their contact information, or change their rent payments. This will save you time and money, as well as provide your tenants with the convenience they need.

Tenant Portal: A Great Tool for Landlords and Tenants Alike

With a tenant portal in place, you can provide your tenants with a wealth of information and resources. You can keep them informed about building events and provide them with a way to contact you. This will help you better maintain your rental properties, saving both time and money.

SunnySide Properties provides a wide range of property management services that can help you with your rental properties. Contact us today to get started!

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